![]() if the internet service is unavailable, provided either Direct WiFi or Router modes can be accessed, the RM will continue to work inside the home. For access inside the home, an internet service is not necessary i.e. This switch can take between 1-5 minutes to occur as parent unit and baby unit need to re-establish a link. If the link between parent unit and baby unit on the mode in use is lost, and the mode not in use is available, the RM parent unit will auto switch to this mode. Once Router mode is established your baby monitor can then be operated for internal monitoring in either Direct WiFi or Router mode without affecting the Remote Access. To use the Remote Access feature of your baby monitor you must establish Router mode via the Settings > Configure Wi-Fi option on the parent unit menu. The default operating mode is Direct WiFi mode where the parent unit and baby unit communicate directly together. ![]() Your VTech RM HD model baby monitor can work in either Direct WiFi mode or Router mode. For the baby unit/s these are downloaded automatically as they become available provided the baby unit/s are connected to the home WiFi network. For the parent unit these are notified automatically as they become available provided the parent unit is connected to the home WiFi network. Back to top VTech RM5754HD / RM5764HD / RM901HD / RM7754HD / RM7764HD connectivity explained IMPORTANT NOTE: ensure that your unit is updated with the latest software and firmware updates. NOTE: If your RM5754HD / RM5764HD / RM7754HD / RM7764HD baby unit (camera) shows any firmware version - either 1.1.5.7 or earlier for Version 1, OR 2.1.3.8 or earlier for Version 2 - it has not updated. RM5754HD / RM5764HD / RM7754HD / RM7764HD baby unit (camera) = Version 1 is 1.1.5.8 OR Version 2 is 2.1.4.2 - which version depends on when your unit was manufactured. The current and latest versions of firmware are as follows RM5754HD / RM5764HD / RM7754HD / RM7764HD parent unit = 1.1.6.0 or 1.1.6.1 NOTE: If your RM5754HD / RM5764HD / RM7754HD / RM7764HD parent unit shows any version - 1.1.5.9 or earlier - it has not updated. You can check the firmware versions of your RM HD model parent unit and baby unit (camera) by pressing MENU then ZOOM key on the parent unit. ![]() If updates are available for your VTech RM HD baby monitor baby unit (camera), the update will download automatically to the baby unit (camera) and no further action is required by you. Restart the parent unit to complete installation of the update. If updates are available for your VTech RM HD baby monitor parent unit, the update will download and you will receive a Restart message on the parent unit display. Once you have confirmed that your unit is running the latest firmware versions as outlined below then feel free to change to the operating mode that best suits your needs. NOTE: VTech strongly recommends that you set your unit up into Router Mode as soon as possible after purchase and leave it connected in this mode for the first 3-4 days to ensure the unit downloads any applicable updates. As with updates to any devices over the internet (such as mobile phones, tablets, laptops etc.) your VTech RM HD makes contact with the update server periodically to check if updates are available. The firmware updates are delivered to your VTech RM HD baby monitor automatically, provided the unit is setup and operating in Router Mode (connected to the internet via your home WiFi network). It is important that you ensure your unit is kept up to date to prevent operating issues. From time to time firmware updates for your VTech RM HD baby monitor will be released to improve your user experience. VTech RM HD models - firmware updates explained The information below relates to VTech models RM5754HD / RM5764HD / RM7754HD / RM7764HD.
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